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The Envi team continually identifies and shares best practices from our customers to help educate the healthcare community on supply chain automation. Each quarter, we recognize an organization demonstrating exceptional best practices in supply chain.

Congratulations to Advanced Urology Institute (AUI), the winner of the Envi Q4 2019 Best Practice Award. AUI has demonstrated outstanding capabilities in using the Envi solution to manage an enterprise wide formulary, create intuitive experiences for their users with inventory templates, manage contracts and leverage reporting tools to build visibility across the organization and within individual facilities.

The Advanced Urology Institute Story

Sonya DeMarco – Director of Supply Chain Management
  
With a mission to advance patient-centered urologic care, AUI was developed as a single-specialty physician led organization to respond to the mounting changes in healthcare. With challenges faced by solo and small group practices, AUI has succeeded by combining geographically disparate urology groups and helping them function efficiently and effectively, while delivering the highest quality medical care to patients.

    Using Envi to Support a Growing Organization

    Sonya DeMarco leads supply chain management at AUI, and today, is responsible for cost control, inventory control and contracting at this rapidly growing organization. Five years ago, Sonya and the team selected Envi to manage their supply chain needs, with specific goals that included:
     
    • Fully automated 3-way match
    • Multi location capabilities
    • A solution that can address growing needs, with the support needed to enable their expansion
    • Reporting tools to create visibility at both the individual organization and enterprise level

    DeMarco and team use Envi to manage supplies in over 40 locations at six facilities in the clinic group, and two surgery centers, with two more surgeries centers scheduled to go live. Envi bridges the geographically diverse organization, and delivers reporting tools that provide visibility for all users.

     

    Results

    While DeMarco manages contracts at the organization level, users in the clinics and surgery centers do their own requisitioning, directly from a customized “favorites list,” which are user templates developed by the Envi team based on feedback from AUI. Users work from a list of the on-contract items they purchase most often.

    “A day in the life of an Envi user at AUI involves an office manager or nurse, who logs into Envi and creates a requisition from their inventory template or the AUI catalog,” said DeMarco. “The req comes to my department for approval and transmit. When we became AUI, purchasing was the first thing we centralized. We stopped significant expense bleeding and today, can immediately identify any instances where we’re overcharged, charged for extraneous fees like expedited shipping, shipping and handling fees, or any other add-on charges. We’ve eliminated 100% of these charges and in the first year, saved nearly $100,000.”

    As multiple locations came together to form AUI, it was clear capabilities varied, especially when it came to 3-way price matching. DeMarco continued, “Some systems could do two parts of the 3-way match but none could exchange data with our AP system, so we’d have to do manual matching. We knew that wouldn’t be sustainable, and with growth, we needed automated 3-way price matching. We do this with Envi.”

    “I wouldn’t want to do my job without Envi – their team is truly part of my business,” concluded DeMarco. “They help solve problems and when I need an enhancement to the system, I pass it to my Envi account manager. We’ve been able to suggest several key new features that are now part of Envi. Our physicians want to deliver the care that’s right for our patients, and with Envi, we maintain our patient focus and deliver the cost-effective care they need.”

    Summary of Best Practices

     

    • Control purchasing with customized favorites lists
    • Consolidated product formulary at 40 locations in eight facilities
    • Manage contracts and accurate contract pricing across enterprise
    • Maintain 3-way price match ensures correct prices and allows invoices to be seamlessly paid
    • Exceptional use of Envi reporting capabilities for both enterprise and facility level management
    • Adding logins for physicians who want to see their facility’s performance